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  • Dynamics 365 Field Services
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JRG Concepts
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JRG Concepts is a woman-owned technology consulting firm headquartered in Penhook, Virginia. We provide Microsoft Dynamics 365 expertise to our customers and the Microsoft partner channel. The organization’s mission is to deliver complete Dynamics 365 solutions with matrixed teams of experienced, senior Functional Consultants, Technical Analysts, Developers, Functional and Technical Architects, and Project Management Staff. We empower our customers with the technology and tools to improve their business processes.

Debbie DeHart is the founder of JRG Concepts. She founded her first company, DSD Concepts in 1991. She has worked with clients in ERP, CRM and SharePoint since then on more than 400 projects. Debbie is an experienced Engagement and Delivery Manager, as well as Solutions Architect on Dynamics 365.

Certifications:

  • MCT, Microsoft Certified Trainer
  • MCCSE, Dynamics 365 Microsoft Certified Systems Engineer
  • MCAS, Dynamics 365 Microsoft Certified Systems Administrator
  • Dynamics 365 Field Service Certification
  • Dynamics 365 Project Service Automation Certification
  • MCTS, Dynamics AX 2012 Installation and Configuration
  • MCTS, Dynamics AX 2012 R3 Financials
  • MCITP, Dynamics CRM 4.0 Application Professional
  • MCITP, Dynamics GP Professional
  • MCTS, Managing Microsoft Projects, Implementations
  • MCTS, SQL Server 2008 Implementation and Maintenance
  • MCTS, SharePoint 2007, and 2010
  • MCTS, SharePoint WSS 3.0
When a company determines it needs support or additional implementation for their Dynamics solution, it can seem like you spin the wheel and hope for the best. When we found JRG, that’s exactly what we got, the best. They came in, listened, and worked with our internal personnel, as well as company leaders, to help craft the solution needed. Debbie is technical without talking over our heads, business adept, and demonstrated a willingness to pivot when we needed to. Contacting JRG is one of the best decisions I’ve made in regard to our business.

Kimberly Jones, Manager
Recruiting and Business Development
http://www.purebluestechnologies.com

Microsoft Dynamics 365 for Customer Service Overview

  Earn customers for life Expectations are rising. Customers want quick, relevant answers on any channel, even on the go.…

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Microsoft Dynamics 365 for Field Service Overview

  Innovate with proactive service Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve…

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Microsoft Dynamics 365 Field Service Capabilities

Move from reactive to proactive field service Optimize your resources Automate scheduling Improve profitability by automatically scheduling the technician with…

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Service Offerings

Presales Engineering Proof of concept engagements Configuration and code assessments Implementation services Architecture reviews Development reviews and advisory services Governance…

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Meet The Team

Debbie DeHartMartin GruskaRandy JohnsonRick SellersDebbie D'Arcy
Debbie DeHart

Debbie DeHart, Sr Architect

Debbie has worked as a Technical Deployment Architect and manager for teams on the Dynamics 365 platform for both end users and partner projects (supplementing staff for Office 365 and understaffed D365/CRM shops). Her talents include program management leadership and effective communication skills with C level as well as key stakeholders across multiple subject areas. She has engaged with and understands the configuration of a client’s finances, operations, front and back office platforms, including best practice recommendations.

Debbie has a deep background in Field Service for Manufacturers, Distributors, and other Service organizations.

She has managed global enterprise wide implementations that have included Dynamics AX, Azure, CRM, and SharePoint applications. Major IT strategies on the Microsoft stack are her specialty.

Martin Gruska

Martin Gruska, Dynamics Business Analyst and Developer

I have spent the past 20 years of my life building, managing, and maintaining Enterprise Application Systems. I caught the programming bug at age 16. I started writing software on an Compudyne PC with a 386 DX2 Processor and 4 MB of RAM. I guess every computer person knows their first rig.

The wonder of making a machine respond to commands, translated into a wonder of making it connect to other machines. Then the Internet, early protocols like Gopher and I was hooked on connecting and exchanging information with people on the other side of the globe.

This early obsession, translated into a career building solutions, databases, web platforms and frameworks. I realized that the systems I was building had real impact on people’s lives. The bigger the solution, the more stakeholders, end user anxiety, Board Room meetings, questions about the future.

So I studied Business, engaged with mentors, owners of IT Services companies, CTOs, and Entrepreneurs. I learned that what matters is impact and the objective. Technology can not exists for its own sake. It must accomplish non-technical goals, it must improve lives, productivity, impact the bottom line, and serve the user.

This dual focus both on the technology and its use in business is why I launched Three Column Consulting LLC. One thing this company will alway do and excel at, is create solutions, bridge business and technology and empower the users.

Professional Experience

  • Technical Strategist and architect with years defining project road maps, identifying platforms, and designing solutions for various clients.
  • Technical Project Manager specializing in defining project plans, leading development teams, quality assurance specialists UX and UI designers.
  • Agile Scrum practitioner with years of experience implementing Scrum processes in technical teams.
  • SDLC Expert with experience defining and implementing software development operations and processes.
    Business Process and Requirements Analyst with previous experience leading business requirement discovery sessions and translating into functional requirements.
  • Database Designer and Integration Specialist. Previous experience working with MS SQL Server, MySQL, SSIS, Mulesoft, and BizTalk.
  • Software Developer. Previous experience working with Microsoft .Net, C#, ASP.Net, VB.Net, VBA, Javascript.
  • Experience deploying various Enterprise Platforms including SharePoint, Dynamics CRM, AX, SL, DotNetNuke, Aqualogic, MemberTrack, Magento.

Philosophy

Software Development is a creative profession. Don’t let us coders convince you that we are engineers. We are not. Give two coders the same set of requirements and they’ll produce two completely different solutions. A few may even achieve the same result. Consequently, hiring a developer is similar to hiring an artisan. The higher the language abstraction, the further away from machine code, the less of an engineering mindset and more creative thinking is involved. Furthermore I believe there exists fundamental confusion about what Software Technology professionals do. My approach to technology, to managing development teams, and creating technical solutions has been about facilitating creative thought, encouraging it, and managing creative thinkers. Email me let me tell you how this translates to delivering great code and software solutions, and how it translates to satisfied productive development teams.

Randy Johnson

Randy Johnson, Dynamics 365 Developer

I have 35 years of experience creating enterprise-level business systems, with a focus on manufacturing, operations, and accounting. My most recent achievements include:

  • Earned the Microsoft Dynamics AX Developer Introduction Certificate
  • Ongoing customizations to Microsoft Dynamics CRM for a public sector client
  • Develop and maintain business applications using the IBM-Informix database, IBM-Informix 4GL, and Genero Business Development Language (BDL).

Technical Skills

  • IBM-Informix and 4GL – 18 years
  • FourJs Genero BDL – 7 years
  • SQL – 25 years
  • Unix – 25 years
  • Linux – 11 years
  • Java – 12 years
  • J2EE – 6 years
  • XML/XSL – 4 years
  • HTML/DHTML – 3 years
  • IBM MAPICS – 20 years
  • IBM WebSphere – 2 years
  • IBM DB2 – 3 years
  • Oracle 10g – 1 year
  • Microsoft SQL Server – 2 years
  • IBM OS/400, RPG/ILE,CLP – 20 years
  • Java Script – 3 years
  • Eclipse IDE – 3 years
  • Microsoft X++ – 6 months
  • Microsoft MorphX IDE – 6 months
  • Microsoft Dynamics CRM – 2 years
Rick Sellers, Sr Dynamics Consultant

Recently managed all solution design and implementation of Dynamics AX 2012 R3 project for a major trade show firm. My software successes range from projects on SQL Server, SharePoint, CorasWorks, to Dynamics ERP and CRM platforms in the following industries:

  • Event Management, Trade Show Producer
  • Mass Transit
  • State Government
  • Local Government
  • Non Profit
  • Pharmaceuticals
  • Medical Retail
  • Healthcare
  • Healthcare Services
  • Medical Supplies
  • Services
  • Distribution
  • Real Estate
  • Professional Services
  • Telecommunications
  • Mining, Sand and Gravel
Debbie D’Arcy, Business Development

Debbie is a highly skilled Dynamics 365/ CRM Professional. Debbie’s goal is to be a trusted adviser to our clients. She brings 9+ years of Account Management and Customer Success experience with Microsoft Dynamics SMB and public-sector customers to the JRG Team, “I am a good listener. I strive to understand why customers purchase software and how I can help them achieve their functionality goals”. Debbie uses the right balance to find out WHY companies need D365 solutions and HOW to maximize their ROI in products and services.

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